These terms of use apply to your use of the website of Aisle (www.aisle.co - hereafter the "Website") and Aisle mobile application (iOS application / Android application - hereafter the "App"), provided by Aisle Network Private Limited (hereafter "we" or "us" or "our" or "Aisle"). Please go through them carefully. If you object to anything in the terms of use or our privacy policy, please do not use the website or the app or any other service we offer.
We reserve the right, at our discretion, to make changes to the terms of use and privacy policy at any time. We may do this for a variety of reasons including to reflect changes in new features, changes in business practices or requirements of the law. The most updated version is available on our app and website with the date of last revision. Please check the terms of use and privacy policy periodically for changes as all modifications are effective upon publication. Continued use of the Aisle app and website after revision indicates the user's acceptance of the terms of use. We will notify Aisle users when modifications are made to the terms of use and/or privacy policy via our App.
Aisle is a social platform with the purpose to connect like-minded people around the globe to find love. By creating an account on Aisle you hereby warrant the following;
- you are atleast 18 years of age
- you are currently unmarried
- you can form a binding contract with Aisle
- you are not barred from using the Service under the United States laws or any other jurisdiction worldwide
- you do not have any unspent convictions, or are subject to any court order, relating to assault, violence, sexual misconduct or harassment
- you will not use our Website or App if you have been removed from Aisle
- you do not appear on the U.S. Treasury Department's list of Specially Designated Nationals or face any other similar prohibition
- you will comply with this agreement and all applicable local, state, national and international laws, rules and regulations
- we are entitled to remove your accounts with Aisle permanently if any of the above conditions are not met
- you are not a citizen of any country that is a part of the EU
These terms of use and privacy policy shall be governed in all respects by the laws of India and you agree to submit to the exclusive jurisdiction of the courts in Bangalore, Karnataka.
- If you want to use the Website or App, you first need to register. In order to register, you need to authenticate yourself using Facebook or Linkedin login. After registering, you can create a personal account ("Your Account"). When creating Your Account, we will need your pictures. You are further invited to provide us with more information about yourself including but not limited to your interests, story, pictures, philosophy, work and an icebreaker, apart from basic information about yourself (such as your name, gender, date of birth, height, relationship status, religion, ethnicity, city of residence). You email will serve as your identifier while contacting support.
- Your Account is registered via your Facebook or Linkedin Login. By logging in through Facebook or Linkedin, you authorize us to access and use your Facebook account information including and not limited to your public Facebook profile and information you share in common with other Aisle users for the creation of your account on Aisle.
- The registration and creation of Your Account qualifies you as a user. Users can be suspended by us if we receive several complaints from other users.
- Aisle does not accept any responsibility for the login credentials used to sign in to the service. You accept sole responsibility for all activities that occur under those credentials.
- By registering for Aisle, you grant us permission to send you SMS notifications about your profile related activities.
- If you feel your account has been compromised and been accessed by someone other than you, contact requesting for removal of your account from your registered email ID.
You agree to Aisle using emails and other means to notify and engage you with the service. Aisle users are expected to conduct themselves with a high level of dignity and professionalism. Unacceptable behaviour can lead to the termination of their membership. The below etiquette is expected of Aisle users:
- You will not post, or transmit to other users, any defamatory, inaccurate, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, racially offensive, or illegal material, or any material that infringes or violates another party's rights.
- You will not use a robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, data mine, or in any way reproduce, reverse engineer or bypass the navigational structure or presentation of the service or its contents.
- You will not use the Aisle app for soliciting your own business activities or for commercial purposes.
- You will not provide inaccurate, misleading or false information to Aisle or to any other user.
- You will not publish links to other websites.
- You are not permitted to share details of Aisle login with another person.
- You should be using your discretion while sharing personal information with other users on Aisle. Aisle Members are expected to exercise simple precautions for their privacy and safety. You may not publish any personal contact information on Your Account, such as your complete name, address, email address, telephone number, instant messaging contact details or social media website URLs or usernames. In addition, for your safety, you may not include personal contact information in messages to users who have not previously contacted you.
- Your account will be terminated if you are found to misuse the written spaces on Aisle.
- Your photos will be reviewed before being published on Aisle.
- You will not upload viruses or other malicious code or compromise the security of the services offered by Aisle in any way.
- You will not post content that is vulgar, defamatory, controversial, violative of copyrights and trademark rights, violative of any law that the publishing of such content may be subject to.
- You will use in a lawful, responsible and respectful manner, any information provided by another Aisle user.
- You will not use the service to disrupt public order.
- You will not infringe upon the normal running of Aisle or its infrastructure in any way.
- You will immediately cease contacting any user who asks you to stop contacting them.
- You will not post, copy, modify, disclose or distribute via our Website or App any confidential information; or any other material which is subject to our or a third party's (intellectual property) rights, without first obtaining our or the relevant third party's prior written consent.
- You agree to compensate us for any claim or damages (including any legal fees in relation to such claim or damages) demanded by a third party in respect of any matter relating to or arising from any breach or suspected breach by you of these terms of use or the rights of a third party. We reserve the right to issue warnings, suspend access to Your Account or terminate Your Account, if we reasonably consider that you are in breach of these terms of use.
Aisle provides assistance and guidance through its customer care team. When communicating with us, you agree to not be abusive, obscene, profane, offensive, sexist, threatening, harassing, racially offensive, or indulge in any other inappropriate behaviour. If we feel that your behavior towards our customer care team or any other employee is threatening or offensive, we reserve the right to immediately terminate your account without any warning.
Aisle reserves the right to investigate and/or terminate your account without any refund or reimbursement if we feel you have misled Aisle or its users, or misused the Service, or behaved in a way that Aisle regards as inappropriate or unlawful, including actions or communications that occur off the service involving users you met through Aisle.
The company currently does not conduct any criminal and/or other formal background checks of all its users and also does not attempt to verify the statements of its users. You are solely responsible for taking all appropriate safety precautions in connection with the use of the website and app and contacting other users. You accept that there are risks interacting online or offline with other users, including dating and meeting other users. We do not guarantee or verify the accuracy of information provided to you by other users. Aisle makes every effort to keep the information made available on the website and app accurate and up to date, but we do not guarantee that the information is accurate, complete or current. No rights can be derived from it. Any reliance on the provided information is at your own risk. We do not warrant that the website or app will be available uninterrupted and in a fully operating condition. All content and services on the website or app are provided on an "as is" and "as available" basis. Any decisions or actions taken by you on the basis of the information provided on or via the website and app are at your sole discretion and risk.
You will not post, or transmit to other users, any defamatory, inaccurate, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, racially offensive, or illegal material, or any material that infringes or violates another party's rights.
Aisle shall not collect data from minors. Should a Member lie about his/her date of birth, and particularly if he/she fraudulently claims to be over 18 years of age, the parents of the minor in question should inform Aisle of this by sending an e-mai requesting the data to be deleted. Aisle commits to deleting all data on the minor in question as soon as possible.
Since Aisle does not sell physical goods there is no cancellation or return. Aisle users can make a payment to purchase digital goods which can be used for soliciting a connection with other Aisle users. Digitals goods include Messages and VIP subscriptions. New digital goods may be introduced and older digital goods may be modified or removed from time to time. Digital goods obtained through referrals, will expire within 12 months.- You will not post, or transmit to other users, any defamatory, inaccurate, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, racially offensive, or illegal material, or any material that infringes or violates another party's rights.
When you make an in-app purchase, you will be prompted to enter details for your account with your Software Store ("your IAP Account"), and your IAP Account will be charged for the in app purchase in accordance with the terms disclosed to you at the time of purchase as well as the general terms for in-app purchases that apply to your IAP Account. Some Software Stores may charge you sales tax, depending on where you live. If you purchase an auto-recurring periodic subscription through an in-app purchase, your IAP Account will continue to be billed for the subscription until you cancel. After your initial subscription commitment period, and again after any subsequent subscription period, your subscription will automatically continue for an additional equivalent period, at the price you agreed to when subscribing. If you do not wish your subscription to renew automatically, or if you want to change or terminate your subscription, you will need to log in to your IAP account and follow instructions to cancel your subscription, even if you have otherwise deleted your account with us or if you have deleted the Aisle application from your device. Deleting your account on Aisle or deleting the Aisle application from your device does not cancel your subscription; Aisle will retain all funds charged to your IAP Account until you cancel your subscription through your IAP Account.
In general, payments once made, are not refunded under any circumstances. In other words, you do not have the option of cancelling or getting a refund for any payment. It follows that you will not be getting a refund for any payment when your membership is terminated. We may make an exception if a refund is requested within 14 days of the transaction date if the payment was made in a currency other than INR, the paid goods remain unused, and if the laws applicable in your jurisdiction provide for refunds. Such refunds will be issued within 7 business days.
Any payment related queries regarding payments made from iOS devices using your Apple ID must be sent to Apple and not to Aisle. To request a refund, please visit https://getsupport.apple.com. If you made the payment using your Google Play Store, please contact the Aisle customer support by writing with your order details and invoice from the Google Play Store. If you made a payment through the Website or through any other payment gateway, please contact the Aisle customer support by writinwith your order details and invoice.
The rights granted by Aisle to the user are restricted to private and personal use. As a user of Aisle, you grant Aisle a free-of-charge, non-exclusive, international and permanent license for the use, reproduction, representation, modification and translation of any basic intellectual property-related component (text, emojis, photos, videos etc.) that it may provide through the App for the non-exclusive purpose of communicating with other users on Aisle. Aisle can use such content in any format on the Website, App, ads, other shielded areas accessible by other users and for other internal purposes.
Aisle reserves the right at any time to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice. You agree that Aisle shall not be liable to you or to any third party for any modification, suspension or discontinuance of the service.
A user of Aisle may decide at any time and without notice to delete their account. If this user wishes to use Aisle again, they will be required to register once again.
If a user deletes their account:
- Their profile will be removed from the list of profiles on Aisle
- The user cannot reactivate their deleted profile
Aisle reserves the right to terminate your membership, to suspend a profile or to disable access with respect to a breach of any of the terms with or without notice. Under any circumstances purchases made on Aisle will not be refundable.
You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. Without limiting the foregoing, if you believe that your work has been copied and posted on the Service in a way that constitutes copyright infringement, please provide uswith the following information:
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest
- A description of the copyrighted work that you claim has been infringed
- A description of where the material that you claim is infringing is located on the app
- Your full name, address, telephone number, and email address
- A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf
The service may provide, or third parties may provide, links to other world wide web sites or resources. Because Aisle has no control over such sites and resources, you acknowledge and agree that Aisle is not responsible for the availability of such external sites or resources, is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Aisle shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of, or reliance upon, any such content, goods or services available on or through any such site or resource. Please go through the terms and privacy policies of such sites carefully as you would be bound by those during such interactions.
- You are solely responsible for your interactions with other Aisle users. Aisle reserves the right to, but is not obliged to, monitor the resolution of any disputes arising between Aisle users. We are not obliged to become involved in any domestic or private disputes between users and do not provide any arbitration or settlement service. Aisle also reserves the right to take action, as deemed appropriate against errant users.
- In no event shall Aisle, its affiliates, employees, agents, licensors or partners be liable for any damages whatsoever, whether direct, indirect, general, special, compensatory, consequential, and/or incidental, arising out of or relating to the conduct of you or anyone else in connection with the use of the service, including without limitation, bodily injury, emotional distress, loss of use, loss of data, loss caused by a computer or electronic virus, loss of income or profit, loss of or damage to property, wasted management or office time, breach of contract or claims of third parties or other losses of any kind or character, even if Aisle has been advised of the possibility of such damages or losses, arising out of or in connection with the use of Aisle and/or any other damages resulting from communications or meetings with other users of this service or persons you meet through this service.
- If you choose to invite someone to join our Website or App, you may select a person directly from your contacts list on your device and send a text, email or message from your personal account. You understand and agree that you are responsible for any charges made against communications sent from your device.
- We will provide Aisle service to you with reasonable skill and care. We do not make any warranties or representations (neither express nor implied) with respect to the Website, App or the associated services.
- You hereby expressly agree not to hold Aisle liable for any instruction, advice, or services delivered through our website or app. Aisle expressly disclaims any liability whatsoever for any damage, suits, claims, and/or controversies that arise or relate in any way to our website or app.
- You expressly understand and agree that Aisle will not be liable for direct, indirect, incidental, special, consequential, or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, resulting from: a) the use or inability to use the website or app; b) the cost of procurement of substitute goods and services resulting from any goods, data, information or services obtained or messages received or transactions entered into through, from, or as a result of the website or app; c) unauthorized access to or alteration of your transmissions or data; d) statements or conduct of any user or third party on the website or app; e) your reliance on content data made available by us; or f) any other matter relating to the website or app
- Nothing in these terms of use shall exclude or limit our liability for our fraudulent misrepresentation or for death or personal injury resulting from our negligence or the negligence of our employees or agents.
- To the fullest extent possible by law, Aisle's maximum liability arising out of or in connection with the website or app or your use of our content, regardless of the cause of action (whether in contract, tort, breach of warranty, or otherwise), will not exceed greater than the fees you have paid to make purchases on Aisle.
To the full extent permitted under Indian laws, you agree to defend, indemnify and hold harmless Aisle, it's officers, directors and employees from and against all liabilities, demands, claims, damages, complaints, losses, costs, and expenses, including attorney's fees, due to, arising out of, or relating in any way to your access to or use of the services, your content, or your breach of this agreement.
Aisle does not represent or warrant that (a) any matches or profiles presented will be compatible and/or guarantee success in finding a partner, or that (b) the service will be uninterrupted, secure or error free, (c) any defects or errors in the service will be corrected, (d) that any content or information you obtain on or through the service will be accurate, or (e) any suggestions or feedback will be incorporated.
Aisle takes no responsibility for any content that you or another user or third party posts, sends or receives through the service. Any material downloaded or otherwise obtained through the use of the service is accessed at your own discretion and risk.
Aisle disclaims and takes no responsibility for any conduct of you or any other user, on or off the service.
The service may provide, or third parties may provide, links to other world wide web sites or resources. Because Aisle has no control over such sites and resources, you acknowledge and agree that Aisle is not responsible for the availability of such external sites or resources, is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Aisle shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of, or reliance upon, any such content, goods or services available on or through any such site or resource. Please go through the terms of use and privacy policies of such sites carefully as you would be bound by those during such interactions.
- Aisle or Aisle Network Private Limited can be acquired for a part or in whole by another company. This will be done without (written) notice.
- If you breach these terms of use and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach these terms of use.
- If any part of these terms of use is disallowed or found to be void by any court or regulator, the other provisions shall continue to apply. We will adjust these terms of use as necessary, in which case the invalid terms will be replaced by valid terms that differ the least from the concerned invalid terms.
- These terms of use are not intended to give rights to anyone except you and us.
- We reserve the right, at our discretion, to make changes to the terms of use and privacy policy at any time. The most updated version is available on our app and website. Please check the terms of use and privacy policy periodically for changes as all modifications are effective upon publication. Continued use of the Aisle app and website after revision indicates the user's acceptance of the terms of use.
In case you come across suspicious activity, immediately notify us at team@aisle.co